General Information

Travelling to New Zealand is easy. For practical information and travel advice before you leave, click hereBefore travelling to a country, you need to know the basic facts. New Zealand is a small country, similar in size to Great Britain or Japan. With a population of just over four million people it is gloriously uncrowded. Learn more about New Zealand here

Passports, visas & electronic travel authority (ETA)

We enjoy welcoming visitors to New Zealand. To ensure you have an experience to remember, make sure you've done your homework and have everything sorted before you leave.  When you arrive, your passport must be valid for at least three months beyond your intended departure date, and if required, have a valid New Zealand visa.

From 1 October 2019, visitors from visa-waiver countries must request an Electronic Travel Authority (ETA) prior to coming to New Zealand. You may also have to pay an International Visitor Conservation and Tourism Levy (IVL). For more information on the ETA and IVL, visit Immigration New Zealand.

Before travelling to New Zealand, you need to make sure your passport is valid for at least three months longer than your expected departure date. If you come from a country that needs a New Zealand visa to enter, please be sure to apply in advance.

If you have a biometric ordinary passport (or electronic passport) and are over 12 years old, you may be able to use New Zealand Customs eGate service. This allows you to complete your Customs and Immigration checks faster so you can get on with enjoying your visit to New Zealand.


The Aotea Centre has been given a Be Accessible Bronze assessment rating. With the new refurbishment foyers have been opened up to showcase the art and a new wayfinding system complements the updated, modern architecture and enhanced accessibility. This includes wayfinding in te reo Mori and Braille, new digital screens on all levels to identify current events, audio in the lifts, contrasting materials at the top and bottom of stairs, reconfigured ramps, and accessible counters at all bars and public spaces. We want WONCA 2020 to be as inclusive and accessible as possible.

At the time of registration please indicate if you have any access or other requirements so we can ensure your needs are met.


In order to protect New Zealand and its environment, certain items are not allowed to be brought into the country, have restrictions for entry, or must be declared if they are deemed to present a biosecurity risk. These include food, plants, animal products and outdoor recreational equipment. You may risk a fine if you fail to comply. To learn more about biosecurity items click here.


No vaccinations are required to visit New Zealand.


The weather in Auckland during the month of April is unpredictable and often changing hour-to-hour and day-to-day. The average temperature remains temperate, yet cool, at 17°C (63°F). On overcast or windy days the temperature can feel much lower than what is read on the thermometer, and visitors are encouraged to prepare with layers and appropriate rain attire. The average high temperature settles at 20°C (68°F), while overnight the temperature can drop much lower, and the average low temperature dips to 13°C (55°F). April is the usually the last month of outdoor dining and seaside cafes open in Auckland. For more information about the climate please click here.

Currency and costs

The currency used is the New Zealand Dollar (NZD).

Internet and phone coverage

Staying connected in New Zealand is easy with a little forward planning. For more information click here.


New Zealand's electricity supply runs at 230/240 volts, and uses angled two or three pin plugs (the same as Australia and parts of Asia).

Time zone

New Zealand is one of the first places in the world to see the new day, 12 hours ahead of GMT (Greenwich Mean Time). Click here for more information.

Green space

The open air square has furniture, and green spaces for a variety of uses. With native trees to provide shade, and as a key feature for city workers, students, travellers, and city dwellers alike.

Quiet, nursing and prayer rooms

We will provide a quiet room at the Conference for anyone who wishes to have some reflection time.  We will also have a prayer room and a nursing room available at all times.


Whether you are looking for places to stay, things to do or ways to get around, Qualmark – New Zealand tourism's official quality assurance organisation – provides a trusted guide to quality travel experiences. When you see the Qualmark, it means that those businesses have been independently assessed against a set of national quality standards. Find out more about Qualmark here.

i-SITE New Zealand

i-SITE is New Zealand's official visitor information network. There are currently 80 i-SITE locations  found throughout New Zealand where you can speak to a travel expert for local knowledge and bookings throughout New Zealand.


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